New Scheduling System allows The LINK to provide a more personalized service
The LINK, a public transportation system provided by the Mid-Columbia Council of Governments, recently installed a new web-based scheduling system. This system automatically assigns and dispatches trips using real-time information, allowing LINK to schedule and reschedule trips more efficiently and to respond more effectively to service peaks and changes in demand.
LINK can also respond automatically to conditions on the road, such as weather, congestion and vehicle breakdowns. By automating existing processes, LINK saves time and enables a greater focus on safety and customer service.